Good Flats
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For buildings of 3 to 12 flats where the residents are in charge

Most buildings can leave their managing agent. Can yours?

A managing agent costs you thousands a year and still leaves you in the dark. Doing everything yourselves lands on one worn-out neighbour. The Good Flats app is the third way: you keep control of the money and the decisions, and we give you the structure to run the building properly.

Free · 2 minutes · No sign-up to get your result

Can we switch?
Step 1 / 5

Who controls your building today?

This sets the route. If you already hold control you can change agent on notice; if a landlord controls it, Right to Manage is the usual way in.

Who controls your building today?
Every pound in plain sightIt won't land on one personNothing important slipsNo commissions, no surprise fees
Why Good Flats

Small buildings get stuck between two bad options

Pay a managing agent and stay in the dark, or take it all on yourselves and hope nothing slips. The third way: keep control, and let the app carry the structure.

Option one

An expensive managing agent

  • ·Costs you thousands a year and still leaves you in the dark
  • ·Vague invoices and surprise admin charges
  • ·Slow replies, and your building is never the priority
  • ·No clear view of where the money goes
Option two

Doing it all yourselves

  • ·Everything lands on one worn-out neighbour
  • ·Renewals, repairs and filings pile up
  • ·Records scattered across inboxes and group chats
  • ·It all falls apart when that person moves out
The third way

The Good Flats app

  • You keep control of the money and the decisions
  • We do the chasing and remembering; directors just approve
  • About an hour a month, shared between you
  • Easy to pick up when directors change
Check my building →
The questions every block asks

Straight answers, no jargon

Can we leave our managing agent?

Usually, yes. If you share the freehold or run an RMC you can leave on notice. If a landlord still controls things, there is a clear route to take over, and we walk you through every step.

Switching
Where does the service charge actually go?

Into your building, where everyone can see it. Every payment, every bill and every pound of the reserve fund, visible to all the leaseholders.

Money
What happens when a director moves out?

The whole building hands over in an afternoon. Leases, accounts, insurance and key dates all live in one place, not in someone's inbox.

Handover
How it works

From stuck with an agent to running it yourselves

01

Check your building

Answer five questions about your building. In two minutes you'll know if you can leave, the route to take, and what's involved.

02

Get your switch plan

Notice letters, handover checklist, who to tell and when, and the cost. Most small buildings switch within a few months.

03

Run it the easy way

One dashboard for money, documents and maintenance, plus a calendar that keeps you ahead of every deadline. Help from vetted experts when you need it.

What we take off your plate

It won't all land on one person

Running a block means money, maintenance, paperwork and deadlines. Good Flats gives you the structure to keep on top of all of it, without it landing on one person.

Every pound in plain sight

Budgets, arrears and the reserve fund, visible to every leaseholder. No commission on jobs, no surprise fees.

Bills chased for you

We do the chasing and remembering; directors just approve. About an hour a month, shared between you.

Nothing important slips

The calendar tracks insurance, fire risk and filings, and flags them before they fall due. No more relying on memory or old email threads.

Everything in one vault

Leases, policies, invoices, certificates and minutes, stored together and easy to find when someone needs them.

Repairs, organised

Log an issue, compare quotes, get sign-off and keep before-and-after photos and warranties, all on the one record.

Experts a click away

Vetted accountants, insurance brokers and assessors when the building needs them. No hidden commissions, ever.

Good Flats keeps you on the right side of the rules that come with running a building, from service charge law to fire safety and Companies House filings. We will not let a deadline catch you out.

Pricing

Lower than an agent. Nothing hidden.

One fee to leave your agent, then a simple per-flat subscription. No commissions on insurance or works, and no surprise admin charges.

Step 1 · One-off

Leave your agent

£395Exit Kit

Everything you need to leave your agent cleanly and set up self-management.

  • Notice & handover templates
  • Step-by-step exit checklist
  • Resident announcement pack
  • First-year compliance calendar
  • 60-minute onboarding call
Buy the £395 Exit Kit
Step 2 · Monthly

Use the Good Flats app

£18per flat, a month

Run your building. See every pound.

  • Building dashboard & document vault
  • Service charge budgets & reminders
  • Compliance calendar that chases you
  • Maintenance & invoice tracking
  • Transparency built in from the start
Set up my building

Buy the Exit Kit and your first three months of the app are free. Cancel the subscription any time.

James Pates, founder of Good Flats
Who we are

A local startup, on the leaseholder's side

We're a Brighton-based startup on a mission to put homeowners back in control of their building's finances. Our founder James is passionate about Right to Manage, and you can reach him directly at james@good-flats.com.

Questions

The things directors ask first

Can our building actually leave its managing agent?+

Most small blocks can. If you share the freehold or run a residents' management company, you can change or leave your agent on the notice in your management contract. If a landlord still controls the building, Right to Manage lets the leaseholders take over without proving any fault and without the landlord's permission. Our two-minute check tells you which applies to you.

How long does it take to switch?+

If you already hold the freehold or run an RMC, you can move on the notice period in your contract, often one to three months. A Right to Manage claim usually takes around four to six months from serving notice to taking over. We handle the paperwork and the handover so it stays straightforward.

Will switching cost us a fortune in legal fees?+

It costs far less than people expect. As of March 2025, a building using Right to Manage no longer has to pay the landlord's costs for a straightforward claim, so the main expense is the setup itself. Our £395 Exit Kit covers the templates, the notices and the handover for one clear fee.

How much does Good Flats cost?+

The Exit Kit is a one-off £395 and covers everything you need to leave your agent cleanly: notice and handover templates, a step-by-step exit checklist, a resident announcement pack, your first-year compliance calendar and a 60-minute onboarding call. Running the building through the Good Flats app then costs £18 per flat, per month, and if you buy the Exit Kit your first three months of the app are free. Most buildings save between £1,000 and £2,000 a year compared with a managing agent.

Is our building too big or too tall for this?+

Good Flats is built for small blocks of roughly 3 to 12 flats, below 18 metres and under seven storeys, with no lift, cladding or complex shared systems. Taller or more complex buildings carry extra safety duties and need specialist help. Most converted houses and small purpose-built blocks fit comfortably.

How do we know the service charge is being spent fairly?+

Because everyone can see it. Good Flats keeps the budget, the bills, the arrears and the reserve fund in one place, visible to every leaseholder. The law is also on your side: service charges have to be reasonable, and any leaseholder can challenge a charge they think is wrong.

Is Good Flats a managing agent?+

No, and that is the point. You keep control of the decisions and the money. We give you the dashboard, templates, reminders and document storage to run the building properly, plus vetted accountants, insurers and assessors when you need them. No hidden commissions, no surprise admin fees.

What happens when a director moves out?+

Everything for the building lives in one place: leases, insurance, accounts, key dates and contractor records. When a director sells up or steps down, the next person picks it up in an afternoon, with no scramble through old inboxes and shared drives.

Leave the agent. Keep the structure. Save the money.

Five questions, no obligation, no spam. No sign-up to see your result.