# Good Flats

> Most buildings of flats can leave their managing agent. Good Flats helps small UK buildings of roughly 3 to 12 flats do it safely, then run themselves.

Good Flats is software and switching support for small residential buildings that run themselves. It suits leaseholders and directors of buildings of roughly 3 to 12 flats in England and Wales, below 18 metres and under seven storeys, with no lift, cladding or complex shared systems. It is not a managing agent: residents keep control of the decisions and the money.

## How it works

- Take the free two-minute check to see whether your building can leave its managing agent, when you can give notice, and what you would keep. No sign-up.
- Use the £395 Exit Kit to switch: notice and handover templates, a step-by-step checklist, a resident announcement pack, a first-year compliance calendar and a 60-minute onboarding call.
- Run the building through the app at £18 per flat per month. The first three months are free with an Exit Kit.

## Pricing

- Exit Kit: one-off £395.
- App: £18 per flat per month.
- First three months of the app free with an Exit Kit.
- Typical saving: £1,000 to £2,000 a year versus a managing agent.

## Frequently asked questions

### Can our building actually leave its managing agent?

Most small blocks can. If you share the freehold or run a residents' management company, you can change or leave your agent on the notice in your management contract. If a landlord still controls the building, Right to Manage lets the leaseholders take over without proving any fault and without the landlord's permission. Our two-minute check tells you which applies to you.

### How long does it take to switch?

If you already hold the freehold or run an RMC, you can move on the notice period in your contract, often one to three months. A Right to Manage claim usually takes around four to six months from serving notice to taking over. We handle the paperwork and the handover so it stays straightforward.

### Will switching cost us a fortune in legal fees?

It costs far less than people expect. As of March 2025, a building using Right to Manage no longer has to pay the landlord's costs for a straightforward claim, so the main expense is the setup itself. Our £395 Exit Kit covers the templates, the notices and the handover for one clear fee.

### How much does Good Flats cost?

The Exit Kit is a one-off £395 and covers everything you need to leave your agent cleanly: notice and handover templates, a step-by-step exit checklist, a resident announcement pack, your first-year compliance calendar and a 60-minute onboarding call. Running the building through the Good Flats app then costs £18 per flat, per month, and if you buy the Exit Kit your first three months of the app are free. Most buildings save between £1,000 and £2,000 a year compared with a managing agent.

### Is our building too big or too tall for this?

Good Flats is built for small blocks of roughly 3 to 12 flats, below 18 metres and under seven storeys, with no lift, cladding or complex shared systems. Taller or more complex buildings carry extra safety duties and need specialist help. Most converted houses and small purpose-built blocks fit comfortably.

### How do we know the service charge is being spent fairly?

Because everyone can see it. Good Flats keeps the budget, the bills, the arrears and the reserve fund in one place, visible to every leaseholder. The law is also on your side: service charges have to be reasonable, and any leaseholder can challenge a charge they think is wrong.

### Is Good Flats a managing agent?

No, and that is the point. You keep control of the decisions and the money. We give you the dashboard, templates, reminders and document storage to run the building properly, plus vetted accountants, insurers and assessors when you need them. No hidden commissions, no surprise admin fees.

### What happens when a director moves out?

Everything for the building lives in one place: leases, insurance, accounts, key dates and contractor records. When a director sells up or steps down, the next person picks it up in an afternoon, with no scramble through old inboxes and shared drives.

## More from Good Flats

- [Get started](https://good-flats.com/get-started)
- [Director task planner](https://good-flats.com/tools/director-task-planner)
- [Resources and guides](https://good-flats.com/blog)
- [Partners](https://good-flats.com/partners)
- [Machine-readable index](https://good-flats.com/llms.txt)
